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January 2010

Staying In Touch With You For 2010

21st Century Insurance would like welcome you to 2010 and are happy to bring you the January 2010 issue of Staying In Touch with You.

As we begin this New Year, all of us at 21st Century want to express our thanks to our customers. We look forward to providing you providing superior coverage and service in 2010.

This commitment is also reflected in the way we approach our e-newsletter "Staying in Touch With You." In fact, you may notice something a little different in this issue - a fresh new look and feel. 21st Century is proud to unveil our newly updated newsletter in response to what mattered most to you in 2009. In addition an easier to read layout, we've also included:

More prominent links to our convenient on line services and resources.

Easy-to-read introductions to information and articles that we think will be extremely valuable to you.

This is only beginning, as we work toward providing more valuable information that is easier to navigate. So please stay tuned.

We would also like to begin the New Year with an exciting announcement: For the fourth time in a row, J.D. Power and Associates recognized 21st Century Insurance for delivering "An Outstanding Customer Service Experience. We'd like to thank you all of our customers for helping us be a part of a distinguished group of companies that have been certified for customer service excellence!

This month we also continue our series on auto insurance education articles a segment we call Auto 101. In this issue we feature the article: What Determines The Price of My Policy? This article is brought to you by the Insurance Information Institute (III) and will hopefully be a good resource for helping you understand your auto policy.

Finally, starting February 1, 2010, 21st Century will offer a brand new online feature that will make managing your auto policy easier, while helping out the environment. Our new paperless electronic delivery feature will allow customers the ease of viewing, printing, and saving their policy documentation, all from our secure website. Make sure to read below for more information and take advantage of this great new feature.

Please watch for future issues as we continue to work toward bringing you more relevant articles and information that are just right for you. At 21st Century Insurance, we continue to put you, the customer, first.

* Identity Theft Protection is not offered in New York.

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