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January 2010

Announcing J.D. Power and Associates Call Center Certification for 2010

We are proud to announce that for the fourth-consecutive time, J.D. Power and Associates has recognized 21st Century Insurance Call Centers for delivering "An Outstanding Customer Service Experience." 21st Century is one of two auto insurance companies to achieve that distinct honor.

Additionally, we'd like to thank you, our customers. It is your feedback which helped us become part of a distinguished group of companies that have been certified by J.D. Power and Associates for customer service excellence.

This is another example of how at 21st Century, we are committed to providing the highest quality customer service possible.

For J.D. Power and Associates Certified Call Center Programsm information, visit www.jdpower.com

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