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March 2011

21st Century earns J.D. Power and Associates Call Center Certification for fifth time-in-a-row

We are proud to announce that for the fifth-consecutive time, J.D. Power and Associates has recognized 21st Century Insurance Call Centers for delivering “An Outstanding Customer Service Experience.”

21st Century earns JD Power and Associates Call Center Certification for fifth time in a row

21st Century Insurance is one of a select group of auto insurance providers to achieve this distinct honor.

Additionally, we’d like to thank you, our customers. It is your feedback which helped us become part of a distinguished group of companies that have been certified by J.D. Power and Associates for customer service excellence.

This is another example of how, at 21st Century, we bring you the same great coverage, and the highest quality customer service, for less.

For J.D. Power and Associates Certified Call Center Programs information, visit www.jdpower.com

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