Text Alerts - 21st Century Car Insurance

Text Alerts

 
Terms and conditions
Carriers
FAQ

Text Messaging and Alerts Terms and Conditions

21st Century Insurance provides a text messaging subscription program through a third party vendor.

This text messaging subscription allows you to request and receive messages and alerts about your 21st Century policy. 21st Century does not charge a subscription fee. Participation in the programs on this short code is standard rated and message and data rates may apply from your mobile carrier.

By providing your consent to participate in this text messaging subscription program, you approve any such charges from your mobile carrier. Charges will appear on your mobile phone bill or be deducted from your prepaid balance.

Subject to the terms and conditions of your mobile carrier, you may receive text messages and alerts sent to your mobile phone. Click here for a list of participating mobile carriers.

  • Text messaging subscription is effective as soon as you complete the enrollment process.

  • You accept that each text message may not be encrypted, and may include information pertaining to your account.

  • Receipt of each text message may be delayed, or prevented by factors affecting your mobile carrier and/or factors outside of our control. 21st Century Insurance, its parent company and affiliates will not be liable for losses or damages arising from a) non-delivery, delayed delivery, or misdirected delivery of a text message; b) inaccurate or incomplete content in a text message; or c) your use in reliance on the contents of any text message for any purposes.

  • Message frequency varies by account. You may receive a varying number of messages per month depending on the activity on your policy, your payment frequency and your bill-paying habits.

  • Text HELP to 57242 or call 1-800-241-1188 with questions.

  • You are responsible for the types of text messages you receive. Text STOP to 57242 if you no longer wish to receive text messages from 21st Century.

  • By enrolling in this subscription program, you consent that following such a STOP request to unsubscribe, you will receive one final message from 21st Century confirming that your subscription has been deactivated in our system. Following this confirmation, no additional text messages will be sent unless you re-enroll.

We reserve the right to terminate this text messaging subscription program, in whole or in part, at any time without notice. The information in any text message may be subject to certain time lags and/or delays. You may stop receiving text messages at any time by sending STOP to 57242 or you may also opt-out by logging into 21st.com from a web browser or calling 1-800-241-1188.

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Participating Mobile Carriers

  • AT&T

  • ACS Inc.

  • ACS Wireless Inc.

  • Alaska Communications Systems, Inc

  • Alaska DigiTel

  • All West Wireless USA

  • Bandwidth

  • Bluegrass Cellular

  • Boost

  • Brandenburg Telephone

  • C Spire Wireless

  • Cable & Cellular Communications, LLC (d/b/a Mid-Rivers Communications)

  • Cablevision

  • Carolina West Wireless

  • Carolina West Wireless USA

  • CellCom USA

  • Cellone Nation

  • Cellular 29 Plus

  • Cellular One of East Central Illinois

  • Cellular Properties

  • Chariton Valley

  • Chat Mobility (Hawkeye Switching LLC)

  • ClearSky

  • ClearTalk

  • Copper Valley

  • Coral Wireless dba Mobi PCS

  • Cricket (Leap)

  • Cricket Wireless fka Aio Wireless

  • Cross Wireless

  • Cumberland Cellular Partnership

  • DTC Wireless US dba Advantage Cellular

  • East Kentucky Network dba Appalachian Wireless

  • ECIT

  • ENMR

  • Epic Touch Co.

  • Farmers Mutual Telephone Company USA

  • Five Star Wireless

  • Flat West Wireless, LLC

  • Flat Wireless, LLC

  • GCI Communications dba General Communication, Inc.

  • Google Voice

  • Hawkeye Switching LLC

  • Highland Telephone Coop

  • Illinois Valley Cellular

  • Inland Cellular

  • Interop

  • Iowa Wireless Services

  • IVC

  • iWireless

  • Jasper Wireless

  • Kentucky RSA 3 Cellular General Partnership

  • Kentucky RSA 4 Cellular General Partnership

  • Keystone Wireless

  • Limitless Mobile fka Immix

  • Matanuska Kenai dba Cellular Connection

  • MetroPCS

  • MTPCS LLC

  • NE Colorado Inc.

  • Neutral Tandem Texas USA

  • New Mexico RSA 6-III Partnership dba Leaco Rural

  • NewCore Wireless

  • Nex-Tech Wireless

  • North Central Telephone

  • Northwest Missouri Cellular

  • nTelos

  • Onvoy USA

  • PC Management

  • Pine Cellular

  • PinPoint Communications (Blaze Wireless)

  • Pioneer Cellular USA

  • Pioneer dba Cellular Network Partnership

  • Plateau Telecommunications, Inc.

  • Plateau Wireless

  • Pocket Communications USA

  • PTCI (Panhandle Telephone Coop., Inc)

  • PTSI (Panhandle Telecommunication System, Inc.)

  • Sagebrush Cellular dba Nemont

  • Sagebrush Cellular dba Nemont

  • SI Wireless

  • Smith Bagley, Inc. dba Cellularone of North East Arizona

  • South Central

  • South Central Utah Telephone Association, Inc.

  • SouthernLINC Communications

  • SouthernLINC Wireless

  • Sprint

  • SRT Communications

  • SRT Wireless

  • Syringa Wireless, LLC

  • Thumb Cellular

  • T-Mobile

  • U.S. Cellular

  • Uintah Basin Electronic Telecommunications

  • Union Wireless

  • United Utilities

  • United Wireless Communications, Inc.

  • Verizon Wireless

  • Viaero Wireless

  • Virgin Mobile

  • Washington RSA No. 8 Limited Partnership

  • WCC

  • West Central Wireless

  • Wireless Communications Venture

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Frequently Asked Questions

QWhat is the 21st Century Text Alert program?
A 21st Century Insurance has a subscription program that allows you to receive text alerts regarding your 21st Century policy. If you choose to enroll in the subscription program, examples of texts you may receive are texts to remind you payment is due or to confirm receipt of your payment.

QDo I have to register for this service?
AYes, you must opt-in and consent to receive text messages from the 21st Century Text Alert subscription program.

QWill the text messages cost me anything?
A21st Century does not charge a subscription fee. However, participation in the program is standard rated and message and data rates may apply from your mobile carrier.

QHow many text messages will I receive?
AMessage frequency varies by account. You may receive a varying number of messages per month depending on the activity on your policy, your payment frequency and your bill-paying habits.

QWhat number will I be receiving the text messages from?
AText messages will come from the short code 57242.

QHow do I stop receiving text messages?
AText STOP to 57242 if you no longer wish to receive text messages from 21st Century

QWhich mobile carriers does 21st Century Insurance support?
AClick here for a list of participating mobile carriers.

QWill the text messaging program work on my mobile device or cellular phone?
AThe 21st Century Text Alert program will work if your phone or device can send and receive text messages, your phone or device uses one of these carriers and your service plan for your device includes text messaging.

QCan I choose to receive 21st Century Insurance text messages on more than one mobile device?
ANo. Only one device may be associated with your policy

QI have signed up for 21st Century text messages. Why am I not receiving any text messages?
AThere could be several reasons. Here are just a few:

  1. 1.You never responded ENROLL to the enrollment invitation message that was sent to the mobile device you provided. Verify that the number you provided is correct by logging into 21st.com.

  2. 2.You do not meet the criteria for receiving alerts. For example, you pay your premium bill before it is due, therefore there would be no need to send you a reminder.

  3. 3.Your mobile account is with a carrier that is not supported by our subscription program. Click here for a list of participating mobile carriers.

  4. 4.Text messaging for your device has not been activated on your service plan. Check with your mobile carrier.

QI stopped my Text Alert messaging service. How do I get it back?
ATo start receiving text alerts you must sign up again. You must opt-in and consent to receive text messages from the 21st Century Text Alert subscription program. You can enroll by logging into 21st.com, at “Text Preferences” click on the opt-in box and enter the number for your mobile device. When you receive the initial message, text back ENROLL to 57242 to complete the process.

For additional help contact us at 1-800-241-1188. 

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