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Auto Insurance Information Center

Payments


Is there a grace period?
21st Century Insurance does not offer a grace period.* *Except in AZ where the law requires a 7 day...

When can I expect a check?
Most losses are paid within 7 days of a report. If you wish, we can pay your shop directly. Just te...

Do checks go to the Body shop or the Insured?
On repairable vehicles, the check will be made payable to the insured and lien holder and mailed to...

Can I make a payment using Western Union? What is required?
Please contact/locate a Western Union office by calling 1-800-325-6000. When completing the Western...

What billing methods does 21st Century Insurance offer?
The bill generates and is mailed directly to the customer's address shown on the system - there are...

How can I see if my payment has been credited to my policy?
The online payment center provides the following information on your policy: The last paymen...

What are my payment options?
We can accept the following forms of payment: Credit Cards: (Visa, MasterCard, and Discover)...

Can I make a payment using ACH?
You may pay your renewal, installment and new business policy down payment using an ACH (Automated ...

I made a policy payment online. Is there a confirmation number that can be used as verification?
Your payment is credited at the time payment is made but it will take 1 - 2 business days to post t...

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