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To begin your inquiry, please select a topic below:

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If you need to return forms, please send them in the postage paid envelope or log in to your policy to send them by email or fax to 866-447-2611.

Have a more specific question? Submit a General Policy Inquiry.

To make a payment online, log in to your account. Once logged in, click on your Billing Center, located in the top right of the page.

If you would like to set up Autopay, log in to your account. Once, logged in, click on your Billing Center, located in the top right of your page. In the Billing Center, click the 21st Century Autopay tab.

Have a more specific question? Submit a General Billing Inquiry.

If you would like to set up Autopay, log in to your account. Once, logged in, click on your Billing Center, located in the top right of your page. In the Billing Center, click the 21st Century Autopay tab.

Have a more specific question? Submit a General Billing Inquiry.

To see the amount due, log in to your policy. Your next payment amount is displayed on the Policy Home Screen. For more detailed information, click on your Billing Center, located in the top right of the page.

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If you need to provide proof for a discount, please log in to your policy to send it by email or fax to 866-447-2611.

If you have questions on the discounts applied to your policy, please log in and select the Discounts tab.

View more information about discounts available in your state.

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If you need a copy of an insurance ID card or policy document, please log in to your policy to review, print, or request a document.

*Once logged in to your policy, please click the Document tab.

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If you need to review your quote or make changes, please retrieve your quote online, or call us at 1-877-310-5687.

Have a more specific question? Submit a General Policy Inquiry.

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For assistance with Claims, visit our Claims Section, or call 1-888-244-6163, 24 hours a day, 7 days a week.

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At 21st Century Insurance, we've teamed up with some of the best insurance companies in America to offer you everything from homeowners to personal umbrella liability policies to motorcycles and watercraft insurance, and much more. View additional insurance products.

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You should receive confirmation shortly. The email will include your incident number.

You will receive a response by email from our support department within the next business day.

Auto Insurance Sales and Service

Get a Quote (Auto) 1-877-310-5687

Assistance with your Auto Insurance 1-877-401-8181

Claims Information 1-888-244-6163

21st Roadside Assistance 1-800-439-5587

Additional Insurance Products

Homeowners and Renters Insurance 1-877-834-7532

Mobile- Modular Home Insurance 1-800-903-8114

Specialty Homeowners Insurance 1-800-903-8114

Personal Umbrella Insurance 1-800-222-2007

Motorcycle Insurance 1-800-903-8114

Flood Insurance 1-800-222-2007

Family Boaters Insurance 1-800-903-8114

Personal Watercraft Insurance 1-800-903-8114

Auto Mechanical Breakdown Insurance 1-866-907-3308

Life Insurance 1-800-327-6377

Payments

Payments sent by regular mail
Insurance Payment Processing Center
PO Box 7247-0302
Philadelphia, PA 19170-0302

Payments sent by overnight mail
21st Century Insurance
Billing Specialist Unit
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803

Policy Correspondence

Policy correspondence by regular mail
21st Century Insurance
PO Box 15510
Wilmington, DE 19886-9252

Policy correspondence by overnight mail
Overnight- Correspondence
21st Century Insurance
3 Beaver Valley Road- 4th Floor
Wilmington, DE 19803

Claims

Claims- Centralized mailing address
National Document Center
Email: claimsdocuments@farmersinsurance.com
PO Box 268994
Oklahoma City, OK 73126-8994
Fax: 877-217-1389

Claims- Medical/PIP documents involving FL, NJ, NY
PO Box 268995
Oklahoma City, OK 73126-8995

Claims- Medical/PIP documents involving all other states
PO Box 268993
Oklahoma City, OK 73126-8993

General Inquiries

Corporate Headquarters
21st Century Insurance
3 Beaver Valley Road
Wilmington, DE 19803

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