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Auto Insurance Information Center

December 2010

21st Century receives fourth consecutive J.D. Power and Associates Call Center Certification

The feedback from our customers is clear - service really does matter when they call about their auto policies.

We are proud to announce that for the fourth-consecutive time, J.D. Power and Associates has recognized 21st Century Insurance Call Centers for delivering "An Outstanding Customer Service Experience" through their Call Center Certification Program. 21st Century is one of a select group of auto insurance companies to achieve that distinct honor.

The Call Center Certification Program allows companies to identify and focus on critical areas of customer satisfaction by utilizing best practices that are aligned with customer needs. The program also provides an advantage for call centers in marketing and promoting their efforts to improve customer satisfaction, thereby attracting more clients.

Eligible call centers are measured for effectiveness in the following areas: recruiting, training, employee incentives, quality assurance capabilities, and management roles and responsibilities.

This is another example of how at 21st Century, we are committed to providing the highest quality customer service possible.

For J.D. Power and Associates Certified Call Center Programsm  information, visit www.jdpower.com.

Get a Free Auto Insurance Quote:

You're just a click away from seeing how 21st Century can save you money on your auto insurance.

Struts Problem Report

Struts Problem Report

Struts has detected an unhandled exception:

Messages:
  1. SRVE0190E: File not found: /insurance-information/webpub/en/pages/html/body/Empty.htm
  2. SRVE0190E: File not found: /insurance-information/webpub/en/pages/html/body/Empty.htm
File: com/ibm/ws/webcontainer/extension/DefaultExtensionProcessor.java
Line number: 861

Stacktraces

org.apache.tiles.impl.CannotRenderException: SRVE0190E: File not found: /insurance-information/webpub/en/pages/html/body/Empty.htm
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:692)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:644)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:627)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:321)
    org.apache.struts2.views.tiles.TilesResult.doExecute(TilesResult.java:155)
    org.apache.struts2.dispatcher.StrutsResultSupport.execute(StrutsResultSupport.java:191)
    com.opensymphony.xwork2.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:372)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:276)
    org.apache.struts2.interceptor.DeprecationInterceptor.intercept(DeprecationInterceptor.java:41)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:256)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:168)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:265)
    org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:76)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:138)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:229)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:229)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:191)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.MultiselectInterceptor.intercept(MultiselectInterceptor.java:73)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.DateTextFieldInterceptor.intercept(DateTextFieldInterceptor.java:125)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:91)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:253)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:100)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:141)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:145)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:171)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:140)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:164)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:193)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:189)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)
    org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:575)
    org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:81)
    org.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:99)
    com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1404)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:196)
    com.pag.resourcecenter.seo.SEOWebFilter.doFilter(Unknown Source)
    com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4028)
    com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
    com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016)
    com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
    com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
    com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
    com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
    com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
    com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
    
com.ibm.ws.webcontainer.exception.IncludeFileNotFoundException: SRVE0190E: File not found: /insurance-information/webpub/en/pages/html/body/Empty.htm
    com.ibm.ws.webcontainer.extension.DefaultExtensionProcessor.handleRequest(DefaultExtensionProcessor.java:861)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1404)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:551)
    org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
    org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1006)
    com.ibm._jsp._newsRight._jspService(_newsRight.java:153)
    com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)
    com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782)
    com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
    com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
    com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
    com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1404)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(WebAppRequestDispatcher.java:551)
    org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1045)
    org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:568)
    org.apache.tiles.jsp.context.JspTilesRequestContext.include(JspTilesRequestContext.java:103)
    org.apache.tiles.jsp.context.JspTilesRequestContext.dispatch(JspTilesRequestContext.java:96)
    org.apache.tiles.renderer.impl.TemplateAttributeRenderer.write(TemplateAttributeRenderer.java:44)
    org.apache.tiles.renderer.impl.AbstractBaseAttributeRenderer.render(AbstractBaseAttributeRenderer.java:106)
    org.apache.tiles.renderer.impl.ChainedDelegateAttributeRenderer.write(ChainedDelegateAttributeRenderer.java:76)
    org.apache.tiles.renderer.impl.AbstractBaseAttributeRenderer.render(AbstractBaseAttributeRenderer.java:106)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:670)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:336)
    org.apache.tiles.template.InsertAttributeModel.renderAttribute(InsertAttributeModel.java:210)
    org.apache.tiles.template.InsertAttributeModel.end(InsertAttributeModel.java:126)
    org.apache.tiles.jsp.taglib.InsertAttributeTag.doTag(InsertAttributeTag.java:311)
    com.ibm._jsp._layout._jspx_meth_tiles_insertAttribute_5(_layout.java:287)
    com.ibm._jsp._layout._jspService(_layout.java:180)
    com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)
    com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782)
    com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
    com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
    com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:122)
    com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:220)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:79)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1404)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:196)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:241)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:222)
    org.apache.tiles.renderer.impl.TemplateAttributeRenderer.write(TemplateAttributeRenderer.java:44)
    org.apache.tiles.renderer.impl.AbstractBaseAttributeRenderer.render(AbstractBaseAttributeRenderer.java:106)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:670)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:690)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:644)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:627)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:321)
    org.apache.struts2.views.tiles.TilesResult.doExecute(TilesResult.java:155)
    org.apache.struts2.dispatcher.StrutsResultSupport.execute(StrutsResultSupport.java:191)
    com.opensymphony.xwork2.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:372)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:276)
    org.apache.struts2.interceptor.DeprecationInterceptor.intercept(DeprecationInterceptor.java:41)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:256)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:168)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:265)
    org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:76)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:138)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:229)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:229)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:191)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.MultiselectInterceptor.intercept(MultiselectInterceptor.java:73)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.DateTextFieldInterceptor.intercept(DateTextFieldInterceptor.java:125)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:91)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:253)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:100)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:141)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:145)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:171)
    com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:140)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:164)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:193)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:189)
    com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
    org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)
    org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:575)
    org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:81)
    org.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:99)
    com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch(WebAppRequestDispatcher.java:1404)
    com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:196)
    com.pag.resourcecenter.seo.SEOWebFilter.doFilter(Unknown Source)
    com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4028)
    com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
    com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016)
    com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
    com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
    com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
    com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
    com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
    com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
    com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)